Question 1

How do I place an order?

Accepted Answer

We've made it easy for you with a few convenient choices! Fill out the 'contact us' form on our website, send us a direct message from our Facebook or Instagram pages, or text or call 780-865-6528.

Question 2

How do I pay for my order?

Accepted Answer

We accept e-transfer or cash when you pick up. Grazing Tables require a deposit when booking; all details will be provided when you reserve your date.

Question 3

Can you accommodate special dietary needs?

Accepted Answer

Yes we can! Count on us if you have a specific dietary need or preference. Whether it's gluten-free, dairy-free, nut-free, vegetarian, vegan, keto, or anything else, we are more than happy to accommodate! Please note our products are not prepared in an allergen-free environment and we do out utmost to avoid cross-contamination, but we cannot guarantee safety in the case of severe allergies. Please contact us if you have any concerns!

Question 4

Do you offer delivery?

Accepted Answer

Yes, within Hinton town limits we are happy to provide delivery for a $10 charge. Contact us if you have an out-of-town delivery need and we'll do our best to work it out!

Question 5

Do you do custom orders?

Accepted Answer

We LOVE custom requests! While each order is unique and prepared to order, we are always happy to work with you on creating the perfect product for your theme or event. Just ask!

Question 6

How long will my order stay fresh?

Accepted Answer

Our grazing boxes are all prepared to order with fresh ingredients and so are at their optimal the day you pick them up. If you won't be enjoying them right away, please refrigerate and they'll still be delicious later on! Please note that quality does diminish somewhat after prolonged refrigeration.

Question 7

How much in advance do I need to order?

Accepted Answer

For grazing boxes we ask for at least 24 hours notice. If you have a custom order it would be best to contact us 4 or 5 days in advance. Grazing Tables and large orders require two weeks minimum notice so that we may plan and shop accordingly.

Question 8

When can I pick up my order?

Accepted Answer

When you place your order we will arrange a pick-up time that suits your schedule! We are pretty flexible with pick-up times but because we prepare all grazing boxes to order, we do need to set up a window of time that accommodates this.

Question 9

Do you have gift certificates?

Accepted Answer

We sure do! Available in any denomination, they make the perfect gift for any occasion. Contact us to purchase.

Question 10

Are you a licensed business?

Accepted Answer

Absolutely! We are a registered company with the province of Alberta and have our business license with the Town of Hinton. As well, we are fully insured and food-handler certified.

GATHER & GRAZE

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